About our terms

References in these Terms to the website (the Site) includes all associated web pages.

You should read these Terms carefully before using the Site, whether as a visitor or a registered user.

Our website is designed for use by adults only. By using the site you warrant to us that you are over 18 years of age.

Who we are and how to contact us

Type One Sanctuary is a trading name of Dr Nicola Spence.

www.typeonesanctuary.com is a website (the Site) operated by Type One Sanctuary ("We").

To contact us, please email: support@typeonesanctuary.com.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site.

We recommend that you print a copy of these terms for future reference.

Please check these Terms each time you visit the site for the most up-to-date version as they sometimes change, see below for further information.

Definitions

Content means any text, images, video, audio or other materials submitted to or on the Site;

Terms means these terms and conditions;

Acceptable use policy means the policy set out at the end of these Terms;

Cookie policy means the policy which governs how we use cookies in the Site;

Privacy policy means the policy which governs how we process any personal data collected from you;

Submission means any text, images, video, audio or other materials submitted by you or other users to the Site

We, us or our means Type One Sanctuary;

You or your means the person using the Site or its Content

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

·      Our Privacy Policy, which sets out the data we collect and process about you.

·      Our Cookie Policy, which sets out information about the cookies on our site.

·      Our Business Terms which apply to the provision of our services to you.

·      If you purchase goods from our site, our Terms and conditions of sale will apply to the sales.

Your use of the Site means that you must also comply with our Acceptable Use policy, our Privacy Policy and our Cookie Policy, where applicable.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our services, our users' needs and our business priorities.

We may suspend or withdraw our site

Our site is made available on a temporary basis.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

Our site is only for users in the UK

Our site is directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use or available in other locations.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at: support@typeonesanctuary.com.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Do not rely on information on this site

The information on our site is provided for general educational and informational purposes only. It is not intended to amount to advice on which you should rely nor as a substitute for personalised professional advice, diagnosis or intervention. Always seek the advice of a qualified professional for any questions you may have regarding your specific condition or circumstances, and before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. We are under no obligation to update the material.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

Our responsibility for loss or damage suffered by you

·      We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

·      Different limitations and exclusions of liability will apply to liability arising as a result of the supply of our services to you, which will be set out in our Business Terms.

·      Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for: loss of income or revenue; loss of business; loss of profits or contracts; business interruption; loss of anticipated savings loss of data; loss of goodwill; wasted management or office time; or loss of business opportunity.

·      We are not liable to you for any other loss or damage of any kind, however arising whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect any liability which cannot be excluded or limited under applicable law.

·      Use of this website, it’s contact forms or any other means of contact with us does not establish a professional client-coach relationship. A formal coaching relationship is only established following a signed agreement and initial consultation with a professional coach.

·      This website is not monitored 24/7 and is not suitable for emergency or crisis situations. If you are in immediate danger or require urgent support, please contact your local emergency services or a crisis helpline in your area.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

We are not responsible for viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

Prohibited Uses

You may use our website only for lawful purposes. You must not use our site:

·      In any way that breaches any local, national or international law or regulation.

·      In any way that is unlawful or fraudulent, or had any unlawful or fraudulent purpose or effect.

·      For the purpose of harming or attempting to harm others, including minors, in any way.

·      To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards which are set out below.

·      To transmit, or procure the sending of, any unsolicited or unauthorised advertising  or promotional material or any other form of similar solicitation (spam).

·      To knowingly transmit any data, send or upload any materials that contains viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or any other material, programs or similar computer code that is malicious or technologically harmful.

·      To gain unauthorised access to, interfere with, damage or disrupt: (i) any part of our site; (ii) any equipment, network or server on which our site is stored; (iii) any software used in the provision of our site; or (iv)  any equipment, network, server, database or software owned or used by ourselves or any third party connected to our site.

·      To attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

You also agree:

·      Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of our  Website Terms and Conditions of Use

Rules about linking to our site

·      You may link to our homepage only if you have first obtained our written consent and provided that you do so in a way that is fair and legal and does not damage our reputation or take advantage if it. We reserve the right to withdraw linking permission without notice.

·      You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

·      You must not establish a link to our site in any website that is not owned by you.

·      Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

·      We reserve the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with the content standards set out here.

·      If you wish to link to or make any use of content on our site other than that set out above, please contact: support@typeonesanctuary.com.

Uploading material to our site

Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in these Terms. You warrant that any such contribution does comply with these standards, and you indemnify us for any breach of that warranty.

Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and close to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property right, or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with the content standards set out in these Terms.

Interactive services

We may, from time-to-time provide interactive services on our site, including, without limitation:

·      Chat rooms

·      Bulletin boards

·      Allowing users to comment on blog posts and submit articles to the site

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention to our content standards, whether the service is moderate or not.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Content Standards

These content standards apply to any and all material which you contribute to our site (contributions), and to any interactive services associated with it.

You must comply with the spirit of the following standards as well as the letter. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

·      Be accurate (where they state facts);

·      Be genuinely held (where they state opinions);

·      Comply with applicable law in the UK and in any country from which they are posted.

Contributions must not:

·      Contain any material which is defamatory of any person;

·      Contain any material which is obscene, offensive, hateful or inflammatory;

·      Promote sexually explicit material;

·      Promote violence;

·      Promote discrimination based on race, sex, religion or belief, disability, sexual orientation, gender reassignment, marriage & civil partnership, pregnancy & maternity or age;

·      Infringe any copyright, database right or trademark of any other person;

·      Be likely to deceive any person;

·      Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

·      Promote any illegal activity;

·      Be threatening, abusive or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;

·      Be likely to harass, upset, embarrass, alarm or annoy any other person;

·      Be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

·      Give the impression that they emanate from us, if this is not the case;

·      Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

Suspension and Termination

We will determine, in our discretion, whether there has been a breach of this Acceptable Use Policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.

Failure to comply with this Acceptable Use Policy constitutes a material breach of the Website Terms and Conditions of Use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:

·      Immediate, temporary or permanent withdrawal of your right to use our site;

·      Immediate, temporary or permanent withdrawal of any posting or material uploaded by you to our site;

·      Issue a warning to you;

·      Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

·      Further legal action against you;

·      Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

We exclude all liability for our actions taken in response to breaches of this Acceptable Use Policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Referrals to Associates and Other Providers

From time to time, we may refer enquiries or clients to trusted associates or other providers who work independently from our organisation.

If you choose to work with one of providers, please note that we may receive a referral fee. This does not affect the fee you pay to the associate or provider, and all referrals are made with your consent and in your best interests.

We only refer to providers whom we believe are suitably qualified and capable or meeting your needs, but we are not responsible for the services they provide. Please ensure you review their terms and conditions before proceeding.

Which country's laws apply to any disputes?

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.